SalesLeakage.com respects the privacy of our users and is committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect from you, how we use and protect that information, and your rights in relation to it. By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect information to provide better services to our users. The types of information we may collect include:
a. Personal Information
Personal information is data that can be used to identify you personally. When you use our site, we may collect the following personal information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (such as credit card details)
- Any other personal data you provide during account creation, communication, or transaction processes
b. Non-Personal Information
Non-personal information does not directly identify you. This may include:
- Browser type
- Device information (IP address, operating system, etc.)
- Location data
- Usage data, such as time spent on the site, pages visited, and click patterns
- Cookies and tracking technologies (see Section 6 below)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and manage your account
- To respond to your inquiries, comments, or customer service requests
- To send you updates, newsletters, and promotional materials (with your consent)
- To analyze and monitor the usage of our site and improve user experience
- To detect, prevent, and address technical issues or fraud
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
a. Service Providers
We may share your personal information with trusted third-party service providers who help us operate our website and provide our services, such as payment processors, hosting services, and email providers. These service providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
b. Legal Requirements
We may disclose your information if required by law or if we believe such action is necessary to:
- Comply with legal obligations
- Protect and defend the rights or property of SalesLeakage.com
- Prevent fraud or illegal activity
- Protect the personal safety of our users or the public
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner or entity as part of the transaction. We will notify you of any changes to the ownership or use of your personal data.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. When your information is no longer necessary, we will securely delete or anonymize it.